Terms of USE
Internet Orders
You can place your order through this website 24 hours a day, 7 days a week. It is fast, safe, simple, and convenient. You can enter a keyword or a catalog part number in the search box or browse the online catalog on the left side of the page. Simply select your item, click on “add to cart” for each product, fill out the order form or answer the required questions, submit your request, and print your receipt. We’ll do the rest! Most in-stock orders ship within 24-48 hours. Shipping times may vary, please call or e-mail to check the status or shipping times for a specific item. Expedited freight options are also available. If you have any questions or comments, feel free to email us.
Toll-Free Order Line
For your ordering convenience, call us toll-free at 1-800-423-5525. Phone hours are Monday through Thursday from 6 a.m. to 7 p.m. Pacific Standard Time, Friday 6 a.m. to 6 p.m. Pacific Standard Time, Saturdays from 8 a.m. to 4 p.m. Pacific Standard Time. Phones are closed on Sundays (please order on this website). For International orders, please call 1-818-998-2100. Customer Service/Warranty Department is open Monday through Friday 8 a.m. to 5 p.m. Pacific Standard Time.
Fax Orders
If you prefer, you can also order 24 hours a day via FAX. Please download, print, and fill out our express order form and FAX to 1-508-632-4659.
Mail Orders
You can also place your order via regular mail. Return our printable order form in a standard #10 envelope. Please make sure any enclosed checks or money orders are secure.
Payment
We accept most major credit cards (Visa, MasterCard, American Express, Discover), as well as money orders and personal checks. No C.O.D.s please. Please call, mail, or FAX your order if you wish to pay by check or money order.
